All federal agencies are required to follow specific laws, regulations, and policies when it comes to digital products and services. The Checklist of Requirements for Federal Websites and Digital Services appears below by subject. For more information about these requirements, go the DigitalGov website here.  

Below is a list of relevent policy topics and what the U.S. International Trade Commission (USITC) has done to meet all applicable requirements.

Overarching Policies

These high-level policies cover basic requirements for all digital products and services.

Policy Topics

Policy Topic/Requirement

Relevant Law, Regulation or Policy

USITC's Strategy

Accessibility/Section 508

USITC hired a 508-specialist to train staff on generating 508-compliant publications.  All USITC postings are reviewed for 508-compliancy before being posted to the web site.  508-related questions or assistance requests can be emailed to webmaster@usitc.gov

 

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Analytics

USITC uses Google Analytics to collect information automatically and continuously. We use this information to measure the number of visitors to our site and its various sections and to distinguish between new and returning visitors to help make our site more useful to visitors. However, no personally identifiable information (PII) is collected.

The USITC staff conducts analyses and reports on the aggregated data from the analytics. The reports are only available to USITC website managers, and members of their web teams, and other designated staff who require this information to perform their duties.

 

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Copyright

USITC adheres to all federal standards for copyright.

 

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Customer Service

In an effort to continually improve customer service, USITC utilizes ForeSee to request feedback from the public on areas in which we can improve.  We strongly encourage you to take our customer satisfaction survey if prompted, and general suggestions or feedback can also be emailed to webmaster@usitc.gov.

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Design Standards

 

USITC recently conducted a formal usability assessment of its web site.  Those findings will be used to redesign the public web site in 2017-2018. The redesign will adhere to government-wide design standards.

 

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Domains and Branding

USITC adheres to all standards for domains and braining.   Each USITC public-facing site features a usitc.gov domain name and USITC branding.

 

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Governance

Each Agency must establish a digital governance structure to provide accountability and enforce policies and standards; manage and fund digital presence as an integral part of its overall business, communications, and customer experience strategies; and leverage existing infrastructure, shared tools, best practices, and communities of practice, and coordinate within and across agencies to create efficiency and reduce duplication. When missions overlap, they must collaborate with other agencies to develop cross-agency websites (portals) and coordinate across Government to disseminate emergency response info.

USITC's Web Governance Policy was created in 2013 and is reviewed annually.

 

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Information Quality

USITC adheres to all federal standards for information quality.

 

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Mandatory Content (incl. FOIA)

USITC posts all mandatory content in compliance with all OMB and other standards.  Examples include:

 

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Mobile/Device-Agnostic

Each Agency must improve priority customer facing services for mobile use and shift to an enterprise-wide asset management and procurement model, including mobile-related procurements.

The USITC web site will function on most current mobile devices. USITC's upcoming redesign will include a responsive design to make the site even more mobile-friendly.

 

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Multilingual Websites

USITC does not currently feature multilingual versions of the web site.  For assistance with the web site or in getting multilingual versions of our content if available, please contact webmaster@usitc.gov.

 

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Open Government/Data/Content

USITC adheres to all open government standards and, when possible, selects open source digital solutions.

 

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Plain Writing

For more information on USITC's commitment to Plain Writing, please visit our Plain Writing web site.

 

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Privacy and Identity Management

For USITC privacy information, please visit USITC's privacy page.

 

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Prohibition on Advertising

USITC does not feature advertisements on its web sites.  

USITC links to content from select government agencies.

 

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Records Management
  • USITC System of Records Notices (SORNs): The USITC publishes in the Federal Register descriptions of the systems of records it maintains under the Privacy Act, pursuant to 5 U.S.C. § 552a(e)(4). 
  • Additionally, per Records Management Policy, records are kept of all major redesigns of the public web site.

 

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Search

Each Agency website must include a search function which follows industry standard best practices. Content must be written in Plain Language, using the words of the customers, so they can easily find what they need when searching the web or the website.

USITC utilizes the federal-wide search engine provided through USA.gov: https://search.usa.gov.

USITC also adheres to the Plain Writing Act.  For more information, visit our Plain Writing Act page.

 

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Security

In compliance with OMB Memorandum M-15-13 requiring secure connections across Federal websites and web services, the U.S. International Trade Commission uses Hypertext Transfer Protocol Secure (HTTPS) to encrypt information during transmission on all of its public web connections to provide strong privacy and integrity protection for our users.  On February 18, 2016, we strengthened those connections by enforcing the use of encryption protocol Transport Layer Security (TLS) 1.0 or higher.  

 

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Technology Standards

All public-facing USITC web sites utilize https.

 

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Third-Party Services/Social Media

USITC complies with all federal standards for third-party services.

USITC does not currently participate in social media.

 

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